Effective information management is important and difficult task. There are many systems to integrate, a huge range of business needs to meet, and complex organizational (and cultural) issues to address.
The aim of this article is to give a number of essential success factors for information management projects. These do not provide an comprehensive list, but offer a series of rules that can be used to guide the planning and implementation of information management activities.
- recognize (and manage) complexity
- focus on adoption
- deliver tangible & visible benefits
- prioritize according to business needs
- take a journey of a thousand steps
- provide strong leadership
- mitigate risks
- communicate extensively
- aim to deliver a seamless user experience
- choose the first project very carefully